For private clinics in Lusaka
Komtech installs an AI front desk that confirms every appointment, answers every call and WhatsApp in 60 seconds — in English, Nyanja or Bemba — then proves the recovered revenue in dollars, every month.
30 extra completed visits in your first 60 days — or we work free until you get them.
1–2 days · Credited in full toward setup · You keep the report either way
01The Leak
You already earned this revenue — patients booked, patients inquired, patients on file. It leaks out anyway.
23%
median measured no-show rate before any reminder system
Nearly a quarter of booked appointments simply never arrive at an unreminded practice. At $30 a visit, a three-doctor clinic bleeds roughly $3,500 a month — for appointments that were already on the books.
1 in 3
new-patient inquiries go unanswered at a typical clinic
Evenings, weekends, lunch rushes — calls and WhatsApps land while your team is with patients. The first clinic to answer usually wins the patient. Right now, that's whoever picks up. Voicemail never does.
30–50%
of the average patient database is dormant — no visit in 6+ months
Your patient records are the cheapest revenue you will ever recover — reactivating a lapsed patient costs 5–15× less than acquiring a new one. And nobody in the building has time to work the list systematically.
None of this is your receptionist's fault. She can't ring 40 people while a patient is standing at her desk. Volume is the problem — and volume is exactly what machines are for.
02The Proof
This is our worked financial model: a composite three-doctor Lusaka practice with 450 appointments a month, a 26% no-show rate, $30 average revenue per visit, and 700 dormant patient files. Built entirely on published industry benchmarks — your audit replaces every number with your own.
$690
$1,100
Month 1
−$410 net
Setup month — the one-time fee lands before the system has a full month to work. This is why the guarantee exists.
$3,630
$1,350
Month 2
+$2,280 net
Reminders at full volume, 24/7 capture live, first reactivation campaign fires: 41 no-shows prevented, 20 new patients captured, 60 patients reactivated.
$3,810
$1,440
Month 3
+$2,370 net
Steady state emerges: the clinic keeps $2.65 of every $1 paid, and the dormant-file campaign is still producing.
+$0
clinic net gain in month two
$0
recovered in the first 90 days
$0.00
recovered per $1 paid, by month three
≈$0/mo
ongoing recovery from month four, against a $450 retainer
Illustrative worked model, not a client result. Benchmarks: multi-channel reminders cut no-shows 30–60%; systematic reactivation recovers 15–25% of a dormant list. The $250 audit computes your clinic's actual numbers — that is the point of it.
03The System
The Never-Miss-A-Patient System answers, confirms, reminds, reschedules and reactivates — then reports exactly what it recovered.
Every call and message answered in 60 seconds — 2 a.m. included. Qualified, summarised, booked straight into your calendar.
Voice and WhatsApp, timed for when patients actually answer — like 7 p.m., not mid-clinic.
Patients move an appointment in seconds instead of vanishing. An empty slot becomes a filled one.
Your patients, in their language. Not a menu tree — a conversation.
Anything the AI can't handle transfers instantly to your staff with a summary. Any caller can say “person, please” at any time.
Multi-touch campaigns that wake up your sleeping files — priced on success only: you pay when a patient books and completes a visit.
You hear everything the system says before and after launch. Nothing goes live that you haven't approved.
One page: visits confirmed, no-shows prevented, patients reactivated, dollars recovered — and one recommended action.
Kabwata Family Clinic
AI front desk · replies in seconds
Muli bwanji! Reminder: your appointment with Dr. Zulu is tomorrow at 10:40. Reply 1 to confirm, 2 to reschedule.
2 — I'm travelling tomorrow
No problem. Thursday has 09:20, 11:00 or 15:40 open. Which works?
11:00
Done — Thursday 11:00 with Dr. Zulu. We'll remind you the evening before. Salani bwino!
Komtech · Monthly proof
Patients & Revenue Recovered
March — one page, every month
Revenue recovered
$3,630
Recommended action: open Saturday mornings — 22% of missed inquiries landed after Friday noon.
Patient records never leave your systems — the AI handles booking logistics only. Komtech is a registered Data Processor with Zambia's Data Protection Commission, signs a data-processing agreement and DPIA with every clinic, and maintains a 24-hour breach-notification protocol. You get the plain-English policy in writing.
04The Process
You never buy on faith. The audit measures the problem in your own numbers first — then the system goes to work on it.
$250 · 1–2 days
We measure what no-shows, missed inquiries and dormant files actually cost your clinic — from your own diary and call logs, not industry averages. Credited in full toward setup if you proceed. You keep the report either way.
Days 2–7
We configure the clinic system, tune the scripts in your patients' languages, and sync your calendar. You approve every script, and the founder personally test-calls every flow — twice — before a single patient touches it.
Day 5–9
Soft launch on 20% of confirmations for three days, then full volume. Your staff gets a one-page cheat-sheet, not software training — and a human escalation path is live from minute one.
Every month, forever
One page: visits confirmed, no-shows prevented, patients reactivated, dollars recovered, one recommended action. Personally reviewed before it's sent. If the number isn't there, the guarantee kicks in — you never carry the risk.
05The Cost of Waiting
Slide to your clinic's numbers. The benchmarks do the rest.
Walking out of your clinic, every month
$3,105
lost to no-shows alone — before missed inquiries and dormant files.
Recoverable with automated multi-channel reminders
$932–$1,863/month
at the documented 30–60% no-show reduction benchmark
This number repeats every month you wait. The audit fee is a fraction of one month's loss — and it comes back off your setup anyway.
Estimates from published benchmarks: unreminded no-show rates typically run 5–30% (median ≈23%); multi-channel reminders cut no-shows 30–60%. Your $250 audit computes the real figure from your own diary — and is credited back when you proceed.
06The Alternatives
Meta's free tool is genuinely good at WhatsApp FAQs — use it for that. Here's what each alternative doesn't do.
Komtech, in one list
Answers generic WhatsApp FAQs well — and it's free, so use it for that. It doesn't confirm by voice, hold a conversation in Nyanja or Bemba, book into your calendar, mine your dormant files, or sign its name to a result.
Builds it and leaves. Nobody test-calls the flows monthly, updates scripts when your prices change, or answers when it breaks during Saturday clinic hours. Cheaper than us — until you price the maintenance that isn't included.
Transfer the integration burden onto the busiest person in the building: you. The adoption data is brutal — most businesses that “use AI” never finish the integration. Our offer is definitionally done-for-you.
Sells you a chatbot and a dashboard login. We sell an audited, guaranteed outcome — 30 extra completed visits in 60 days or we work free — proven on one page every month.
07The Offer
Each engagement starts with the $250 Revenue Audit — credited in full toward setup, yours to keep either way.
Founding-partner pricing is locked for life for the first 10 Lusaka clinics, in exchange for a case study when the numbers land. Once ten are signed, prices rise for new clients — the discount will have done its job.
Stop the no-show bleed
The cautious single-location clinic with a visible no-show problem that wants proof before committing to a full system.
$250
/month
Setup $500 · net $250 after audit credit
Your no-show rate drops within 60 days — or we work free until it does.
$250 is roughly 8 recovered visits a month. The model prevents 30–40.
Most popular
Seal every leak
The established 2–5 practitioner clinic losing money in two places at once: no-shows and unanswered new-patient inquiries.
$450
/month
Setup $900 · net $650 after audit credit
Optional: $15 per reactivated patient on campaigns beyond the free one
30 extra completed visits in your first 60 days — or we work free until you get them.
15 recovered visits pays the retainer. The worked model recovers 60+.
Own your neighbourhood
The ambitious clinic owner — often multi-branch — who wants the growth system and wants competitors locked out of it.
$700
/month
Setup $1,500 · net $1,250 after audit credit
$15 per reactivated patient — charged only when they book and complete a visit
The Practice Engine guarantee, plus: you pay reactivation fees only for completed visits.
$700 is the price of 23 visits. The model recovers 120+ per month at this patient volume.
Every tier carries a written guarantee, and the monthly report is the referee — visits confirmed, no-shows prevented, dollars recovered, from your own calendar data. You are never asked to take results on faith.
08The Territory
Territory Elite exclusivity is structural, not a sales line. We cannot run competing AI receptionists for two rival clinics — we would be qualifying patients against our own client. So we don't. When your area is taken, it's taken, and the upgrade path from a smaller tier closes with it.
A defined territory map, one clinic per specialty — for as long as you're a client.
The conflict of interest is real, which is exactly why the scarcity is real.
In any given neighbourhood we present to a handful of practices. One of them gets the territory.
If a competitor takes Elite in your area first, we will decline your upgrade. That is the deal that makes the exclusivity worth paying for.
Check if your territory is openQuestions clinic owners actually ask
Every answer here comes from real conversations with clinic owners — the objections are quoted, not invented.
And she's excellent — when she isn't with a patient in front of her. The system calls the 40 people she can't get to, at 7 p.m. when they actually answer. She keeps the exceptions; the machine does the volume.
The $250 Revenue Audit takes two days, is credited in full toward setup, and the report is yours to keep — whatever you decide.
1–2 days · Credited in full toward setup · You keep the report either way
Prefer email? hello@komtech.ai
